Tile and floor care

Tile and grout cleaning across Los Angeles County

A crew comes to your home or business, tests the cleaner on a hidden corner, works the grout lines, then rinses and vacuums the dirty water off the floor. Call (844) 966-2005 or send the form and tell us what tile you have.

(844) 966-2005
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Illustration: a terracotta Saltillo tile floor with a pale grout line, drawn for this page

The tile problems people describe

Most of these come back to one fact. Grout soaks things up, and glazed tile does not.

  • The grout lines are dark but the tile looks fine

    Cement grout is porous, so it takes in mop water, grease and spills while the tile wipes clean. The dirt has often moved into the grout, not just onto it, and that is why mopping again does not bring the color back.

  • I mop all the time and the floor still looks dull

    Soap that is not rinsed away leaves a film, and a film attracts dirt. More mopping with more cleaner can make it duller, so rinsing well matters more than another round of soap.

  • The shower grout is gray and stained in the corners

    Shower grout stays wet, and wet grout holds on to soap film and dirt. A sponge reaches corners least, so stains collect there first.

  • Our Saltillo floor looks tired and I don’t want to damage it

    Terracotta and other unglazed tile takes in more than glazed tile does. Sealers are generally recommended for unglazed tile, but the tile maker’s instructions come first.

How a tile visit goes

  1. Find out what the floor is

    We ask what the tile is, whether it is glazed, what the grout is made of and what you have been mopping with. Cement and epoxy grout behave differently, and so do glazed and unglazed tile.

  2. Test a hidden corner

    The cleaner goes on a spot nobody will see, and we watch how your tile reacts before going further. We use eco-friendly products.

  3. Work the grout lines

    The cleaner sits on the grout, then a brush works it into the lines so it reaches the pores and not only the surface. The tile around the lines gets cleaned in the same pass.

  4. Rinse and lift the dirty water

    The loosened dirt is rinsed and vacuumed off the floor instead of mopped around. The Tile Council of North America calls applying the cleaner and vacuuming up the dirty water the best method.

  5. Walk the floor with you

    Before we leave, we look at the grout together. Old stains in porous grout can lighten without disappearing, and we tell you which is which. If you want to talk about sealing, ask now.

Los Angeles tile and the grout between it

Terracotta Saltillo tile turns up in plenty of Los Angeles homes with a Spanish or Mediterranean look, and it is usually unglazed. That means it absorbs more than glazed tile does, so a Saltillo floor gets a test spot before anything else and a conversation about sealing afterward.
  • The Tile Council of North America notes that cement-based grout is porous and can absorb stains, while epoxy grout is virtually as stain proof as the tile.Source

Before the crew arrives and after they leave

Clear the floor of rugs, mats and small furniture, and sweep up loose grit so the brush is not dragging it across the tile. Afterward, stay off the floor until it feels dry underfoot. A mat at each outside door keeps new dirt out.

Related services

  • Carpet cleaningHot-water extraction, often called steam cleaning. Hot water and solution go in, and suction pulls the dirt back out.
  • Area rug cleaningShag, woven and delicate rugs, cleaned in your home or taken off site for a full wash. The fiber decides the method, so viscose and Oriental rugs get a careful look first.
  • 24-hour water extractionStanding water pulled out of carpet after a leak or flood. The office is open 24 hours, so call as soon as you find water.

See all 12 services

Questions about tile & grout cleaning

Should I seal my grout after it is cleaned?
It is worth asking about, and the tile maker’s instructions come first. Sealing is generally a good idea for cement-based grout, and not for epoxy grout. Ask when you call.
Can I clean grout with vinegar?
Not cement grout. Acid dissolves cement, so the tile industry advises an alkaline cleaner instead. Oil-based and wax-based products are best avoided too, because they leave a film in the grout.
Will my grout go back to its original color?
Sometimes grout lightens a lot, and sometimes it only improves. A stain that has sat deep in porous grout can stay faint. We tell you what we see on your floor, and we do not promise a color.
Do you clean tile in shops, offices and lobbies?
Yes. We work in homes and businesses across all 88 cities of Los Angeles County. For a commercial floor, tell us the size, the tile and when the space can be closed off.
Do you clean shower tile and backsplashes too?
Floors are the core of this service. For shower walls, bathroom floors and backsplashes, describe the room when you call, and we will say plainly whether it is a job for us.

In their words

What customers say on Google

A selection of our 5-star reviews on Google.

  • Allison C.

    I particularly liked the way the lead cleaner described the PH balance of the solutions that they were using on our carpets. The acidic neutralizing rinse makes sure the floor doesn’t feel crunchy or sticky when it is dry. That extra step means our floors are very silky and totally residue-free.

  • Crystal M.

    My kids have turned the giant living room ottoman into a trampoline and it's forever soiled with imprints. Steam cleaning the hefty cloth removed all the dark grime and restored the original bright blue hue. The furniture which is the focus is clean and the living space appears a lot tidier today.

  • Daniel R.

    Thick outdoor seats were covered in tree algae and bird poop. Power-washings of the tough material killed any dirt from outside. We are pleased to be hosting barbecues from our clean chairs again.

Illustration: a ranch-style living room with cream carpet and a sideboard.Illustration

Tell us what tile you have

(844) 966-2005

Call (844) 966-2005, or send the form at any hour and tell us about the room, the tile and the grout.